We are among the highly rated
Diagnostic Centre and NABL Accredited Pathology Lab
in Mulund, Bhandup, Thane & Airoli offering convenient, reliable
& accurate pathology & diagnostic services to our customers

1. The laboratory pledges to do quality work in the field of
   Clinical Biochemistry, Haematology, Serology, Immunoassay and
   Clinical Pathology with accurate, precise test results in a
   timely and efficient manner.
2. The laboratory also strives to be a patient (customer) focused
   organisation, exhibiting good leadership and teamwork to
   consistently improve customer satisfaction.
3. The laboratory renders excellent service to patients through
   highly trained, well-qualified and competent laboratory
   professionals who are continually trained.
4. The laboratory monitors certain Quality Indicators in all 3
   phases (Pre-examination, Examination and Post-examination) for
   Continual Improvement in Authentic Patient Care.
5. The laboratory is well-equipped with high-end equipment to
   fulfil the scope of testing and adheres to strict calibration
   & maintenance (AMC/CMC) protocols as per manufacture
   recommendations at predefined intervals and also as per the
   ISO 15189:2012 international standards requirements and
   participating in PT programme (EQAS(USA) & EQAP AIIMS
   Haematology.
6. The laboratory staff is committed to attaining the highest
   level of integrity, compliance and ethics as paramount while
   serving, for which their competency is evaluated regularly.
7. The laboratory endeavours to consistently provide and
   continually improve the quality of service to patients,
   dependent healthcare providers, and clinicians through our
   commitment to professionalism and state-of-the-art equipment.

In order to achieve this, we shall:

• Work together to ensure strict compliance to our policies and
  ethics, respect, quality, integrity, confidentiality and
  patient satisfaction.
• Deliver prompt and courteous service.
• Emphasise systems and processes for continual improvement in
  services provided through motivation.